Privacy policy

Last updated: May 1, 2026

1. Introduction

1.1 Peak Academy Snowsports (“we”, “our”, “us”) is committed to safeguarding the privacy of our website visitors and clients.

1.2 This policy explains how we collect, use, and protect your personal information when you use our website and services.

1.3 We collect and use certain information to:

  • Provide ski lesson booking services
  • Connect clients with independent certified ski instructors
  • Improve website performance and user experience

1.4 By using our website, you agree to this policy and consent to the use of cookies.

1.5 We may update this policy from time to time. The latest version will always be available on this page.

1.6 Last updated: 01/01/2026

1.7 For any questions, contact:
peakacademysnowsports@gmail.com

2. Personal Information We Collect

We may collect, store, and use the following types of personal data:

  • Technical data (IP address, browser, device, location, pages visited)
  • Account data (name, email, phone number)
  • Booking details (lesson type, time, instructor selected, meeting point)
  • Payment data (processed securely via third-party providers)
  • Communication data (emails, messages, inquiries)
  • Usage data (booking frequency, preferences)
  • Any other information you voluntarily provide

Marketplace Model Disclosure

Peak Academy Snowsports operates as a booking platform connecting clients with independent ski instructors.

  • Instructors are independent professionals, not employees
  • Booking details may be shared with the assigned instructor
  • Each instructor is responsible for their own insurance, certifications, and legal obligations

3. Cookies

3.1 What are cookies?

Cookies are small files stored on your device that help improve your browsing experience.

  • Analyze website traffic (e.g. Google Analytics)
  • Enable booking and login functionality
  • Store user preferences
  • Improve website performance

3.3 Cookies do not give us access to your device beyond the data you choose to share.

4. Managing Cookies

4.1 You can disable cookies via your browser settings

4.2 Some website features may not function properly without cookies

4.3 By using our website, you accept our use of cookies

5. How We Use Your Data

We use your personal information to:

  • Manage bookings and payments
  • Connect you with ski instructors
  • Send confirmations and updates
  • Provide customer support
  • Improve services and user experience
  • Prevent fraud and ensure platform security

We may also:

  • Send marketing communications (only with your consent)
  • Use anonymized data for analytics

6. Payments

All payments are securely processed via third-party providers (e.g. Stripe, PayPal, Shopify Payments).

  • We do NOT store full card details
  • We share only necessary data to process payments, refunds, and dispute

7. Data Sharing

We may share your data with:

  • Independent ski instructors (only for your booking)
  • Payment providers
  • Technical and hosting providers

We do NOT sell your personal data

8. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing
  • Request data portability

To exercise your rights: peakacademysnowsports@gmail.com

9. Data Security

We implement appropriate security measures, including:

  • Secure servers
  • Encrypted transactions
  • Restricted data access

10. External Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. Legal Disclosure

We may disclose your data if required to:

  • Comply with legal obligations
  • Protect our rights
  • Prevent fraud or misuse